Literally. And figuratively.
Is a library defined purely by just its “stuff” or by the services the staff provides?
The time for thinking a library is just a warehouse has passed. We can deliver services to where our customers are(the classroom), deliver it via the web, deliver it via Skype, deliver it via video, because the library is also the staff IN the library.
So, those of you who aren’t librarians–do you ask your librarian for “stuff” or for services? And if you don’t ask for services, why not?