Michael Stephens woke up a session at the Texas Library Association in San Antonio this morning with that question.   I’m just back from the conference and mulling over a Library 2.0 presentation by Stephens and  Jenny Levine (the Shifted librarian herself). If we approach everything about the library with a “user centered” approach(Casey), from how the library is set up, to how our web pages are designed, to how online catalogs work, to what services we provide–then how does that change the library? Stephens shared a statement from the Cluetrain Manifesto:  “We are watching. We are not […]